AI & Automation Services

Practical AI that works on your data

RAG assistants, chatbots, OCR, workflow automation and AI agents — designed around real business problems, integrated with your existing software and built to be secure and measurable.

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What we build

AI capabilities for real business work

Each solution is tailored to your processes, data and budget — from a focused pilot to an organisation-wide rollout.

RAG Knowledge Assistants

Retrieval-Augmented Generation (RAG) connects a large language model to your own documents and data. Staff and customers ask questions in plain English or Hindi and get accurate answers grounded in your content, with links to the exact source.

Ingest PDFs, Word, Excel, websites, SharePoint and SQL databases
Vector search with pgvector, Pinecone, Qdrant or Elasticsearch
Answers with page-level citations to reduce hallucinations
Role-based access so users only see what they are allowed to

Example: Searchable assistant for HR policies, SOPs, circulars and product manuals.

AI Chatbots & Voice Bots

Conversational assistants that understand natural language, remember context and take actions — not scripted button bots. They connect to your CRM, booking or billing system and hand over to a human when needed.

Explore AI chatbot development

Website widget, WhatsApp Business API, Telegram and in-app chat
Hindi, English and Hinglish conversations
Lead capture, appointment booking and order status lookups
Human hand-off and full conversation analytics

Example: Patient query and appointment bot for hospitals and clinics.

OCR & Document AI

Intelligent document processing that combines OCR with AI to read scanned and photographed documents, pull out the fields you need, validate them and push clean data into your ERP, billing or HR system.

Invoices, purchase bills, GST documents, KYC/IDs and forms
Printed and handwritten text, tables and stamps
Field validation and confidence scores with human review queue
Direct export to Tally, Excel, your database or APIs

Example: Purchase-bill scanning that auto-fills GST billing and inventory entries.

Workflow Automation

We map your manual processes and replace them with reliable automated workflows — triggered by emails, forms, files or schedules — with AI steps for classification, summarisation and drafting where it adds value.

n8n, Make, Power Automate or fully custom pipelines
Email/ticket triage, report generation and follow-ups
Approvals, reminders and notifications on WhatsApp and email
Logs, retries and alerts so nothing fails silently

Example: Daily sales and stock report compiled and sent to owners automatically.

AI Agents

AI agents go beyond answering — they plan steps, call your APIs and tools, and complete tasks such as preparing quotations, updating records or researching information, with guardrails and approvals you control.

Tool and API calling with secure, scoped permissions
Human-in-the-loop approvals for sensitive actions
Evaluation and monitoring of agent quality and cost
Works with OpenAI, Claude, Gemini or open-source models

Example: Back-office agent that drafts quotations from customer enquiries.

AI in Your Existing Software

You don’t need a new product to benefit from AI. We add AI features to your existing web, mobile or desktop software — smart search, summaries, auto-categorisation, forecasting and natural-language reports.

Natural-language search and “ask your data” reports
Summaries, auto-tagging and smart form filling
Cloud APIs or private, on-premise open-source models
Cost, latency and data-privacy planned up front

Example: Ask-your-data reports inside an existing inventory system.

Use cases

Where AI makes a difference

Proven patterns we adapt to your industry and workflows.

Healthcare

Patient FAQ and appointment bots, report summarisation, OCR for prescriptions and forms.

Retail & Distribution

Bill scanning into inventory, WhatsApp order bots, demand and stock insights.

Education & Associations

Assistants that answer from circulars, rules and syllabus documents in Hindi and English.

Finance & Accounting

Invoice and GST document extraction, reconciliation helpers and automated reporting.

Manufacturing

SOP and manual search for shop-floor teams, quality report automation.

Government & Enterprise

Private, on-premise assistants for policies and records with strict access control.

How we deliver

From idea to AI in production

Step 1
Discover & prioritise
We map your processes and pick the AI use cases with the clearest return on investment.
Step 2
Prototype on real data
A working proof of concept on your own documents and data, so you can judge quality before investing more.
Step 3
Build for production
Security, access control, evaluation tests, monitoring and integration with your existing systems.
Step 4
Measure & improve
Track accuracy, usage, time saved and cost — then keep improving prompts, data and models.

Responsible AI

Secure and private by design

Your data stays yours

Enterprise API settings that do not train on your data, or fully private models.

Cloud or on-premise

Run on OpenAI, Claude or Gemini APIs — or open-source models on your own servers.

Access control & audit

Role-based permissions, audit logs and PII masking where required.

Tested, not guessed

Evaluation datasets and guardrails to keep answers accurate and on-topic.

AI stack

Models and tools we work with

We stay model-agnostic and choose what fits your accuracy, cost and privacy needs.

OpenAI
Claude
Gemini
Llama / Ollama
LangChain
Hugging Face
PyTorch
FastAPI

LlamaIndex
pgvector
Qdrant
Pinecone
Elasticsearch
Tesseract OCR
Azure Document Intelligence
n8n
Power Automate
WhatsApp Business API

FAQ

Common questions about AI projects

What is RAG and why do I need it?

RAG (Retrieval-Augmented Generation) lets an AI model answer questions using your own documents and data instead of only its general training. It searches your content, gives the relevant passages to the model and returns an answer with citations — so answers are accurate, up to date and verifiable.

Is my company data safe?

Yes. We use enterprise API configurations that do not use your data for model training, encrypt data in transit and at rest, and apply role-based access. For sensitive use cases we can deploy open-source models fully on your own servers so data never leaves your network.

Can the chatbot work on WhatsApp and in Hindi?

Yes. We build assistants for the WhatsApp Business API, website and mobile apps, and they can understand and reply in Hindi, English and Hinglish.

How accurate is OCR on scanned and handwritten documents?

Accuracy depends on document quality and layout. We test on a sample of your real documents first, add validation rules and confidence scores, and route low-confidence fields to a quick human review — so bad data never silently enters your system.

Can you add AI to our existing software?

Yes. Most of our AI work plugs into software clients already use — ERP, billing, CRM or custom apps — through APIs, so your team does not have to switch tools.

How do we get started?

Share your use case with us. We will suggest the right approach, estimate cost and timeline, and can start with a small prototype on your real data before a full build.

Let’s build together

Have a project in mind? Get a free, no-obligation estimate.

Tell us what you want to build. We’ll reply with a clear scope, timeline and cost — in plain language, without the jargon.

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From idea to AI in production

Step 1

Discover & prioritise

We map your processes and pick the AI use cases with the clearest return on investment.

Step 2

Prototype on real data

A working proof of concept on your own documents and data, so you can judge quality before investing more.

Step 3

Build for production

Security, access control, evaluation tests, monitoring and integration with your existing systems.

Step 4

Measure & improve

Track accuracy, usage, time saved and cost — then keep improving prompts, data and models.